Sales Assistant / Verkoopmedewerker

Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier. The signature of our brand is from our luxurious materials as cashmere, silk and leather. By revisiting basics so casual and rock'n roll, Zadig & Voltaire is the embodiment of a new luxury. A chic and relaxed luxury.To see the current collection: www.zadig-et-voltaire.com

Key Responsibilities

Customer Service

• Welcome customers and identify their needs.
• Build long-term customer relationships through personalized styling advice.
• Deliver an exceptional luxury shopping experience while representing the brand's image and values.

Sales

• Contribute to achieving sales targets and key performance indicators (KPIs).
• Process transactions accurately using the point-of-sale system.
• Promote the brand while maintaining the highest standards of customer service.

Visual Merchandising

• Receive, label, and replenish merchandise.
• Ensure products are displayed according to the company's visual merchandising guidelines.
• Maintain an attractive, clean, and well-organized sales floor.

Store Operations

• Follow company procedures and maintain confidentiality regarding business information.
• Monitor stock levels and ensure product availability.
• Handle after-sales services, including returns and repairs.
• Participate in daily reporting and provide qualitative and quantitative feedback.

Candidate Profile

• Passionate about fashion and customer service.
• Dynamic, enthusiastic, and motivated by sales targets.
• Strong communication and interpersonal skills.
• Able to thrive in a fast-paced luxury retail environment.